We understand that insurance can be a difficult system to navigate. Insurance has many uses, as well as limitations, and we believe that you can best utilize the benefits from your insurance if you have an understanding of what the benefits and limitations there are before you seek access to care.

My insurance benefits aren’t affordable for me for mental health at this time, does this mean I can’t get a therapist?

Each insurance company has different rates that they reimburse for different types of services, represented by specific billing codes (or CPT codes). To make things more difficult, some services aren’t covered at all which is why it’s important for you as the client to contact your insurance company before scheduling services to make sure there won’t be any surprise bills. 

What are some common terms that explain my benefit coverage?